Privacy Policy
Dear Visitors, Members and Customers,
the Personal Data Protection Law No. 6698("KVKK ")SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ., as the data controller (“COMPANY NAME” or as the “Company”),this text aims to inform you within the scope of our obligation to inform you regarding your personal data that we process .
In this text;
- SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ ’s, www.patitracker.com visiting and using the website (“Site”) (“Online Visitor”),becoming a member of the Site, shopping through the Site Application or the website where [Company Name] products are sold (“Online Channels ”) or sending products/gifts on behalf of third parties,
- You agree to receive general and personalized campaign information through commercial communication channels,
- o It is intended to inform you about our personal data processing processes if you participate in campaigns and other events organized by [Company Name].
As SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ; We use cookies etc. methods on the Site to conduct statistical studies on site usage, to conduct targeted advertisements/promotion and to ensure that you have an effective customer experience. For detailed information about cookies, you can access the cookie disclosure text on www.patitracker.com at any time.
Your Personal Data, Our Processing Purposes and Legal Reasons
If you visit the Site;
• In order to perform statistical studies on your usage when you visit our Site, to provide targeted advertisements/promotion and to provide you with an effective customer experience, we use methods such as cookies on the Site and we process your data regarding the mandatory cookies required for your use of the Site based on the legal grounds that “data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person” and “explicit consent” you will provide regarding marketing/tracking, functionality and performance cookies. For detailed information about cookies, please visit www. domain .com You can review the cookie disclosure text at.
If you are a Site Member;
• In order to realize your membership and record your membership information, to enable member login, to provide information about your membership, to fulfill the requirements of the membership contract, we may use your identity (name and surname), contact information (e-mail address, telephone number) data based on the legal reason of "the necessity of processing personal data of the parties to the contract provided that it is directly related to the establishment or execution of a contract".
• In order to enable the Site to be accessed using the member information without having to enter all the membership information again and to make purchases without having to enter the membership information again, we use your identity (name and surname), contact (e-mail address, telephone number) data based on the legal reason of “data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person”, and for the purpose of ensuring transaction security, we use transaction security (log record information) based on the legal reason of “data processing is mandatory for the establishment, exercise or protection of a right”.
• If you register your address information to be used when shopping on the Site as a member, based on the legal reason of "the necessity of processing personal data of the parties to the contract, provided that it is directly related to the establishment or execution of a contract",
• During membership, we automatically assign your transaction security (user ID information) data so that your membership can be identified in our systems, based on the legal grounds that "data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person" and "processing personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or execution of a contract".
• In order to provide you with the service of viewing your order history as a member, we may process your customer transaction (shopping date, time, amount, shopping content) and financial (payment method and payment details) information based on the legal grounds that "the processing of personal data of the parties to a contract is necessary provided that it is directly related to the establishment or execution of a contract".
• during membership transactions or through other communication channels of SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ and/or to ensure that the information you will change later is updated for all the information you have provided regarding your memberships, to fulfill our obligation to keep your personal data up to date, if you prefer to share your identity (name and surname, gender), contact information (e-mail address, telephone number) optionally, your identity (date of birth), when you become a member of the Site, for the purpose of your membership being identified in the system, your transaction security (user ID information) data based on the legal reason of “being mandatory for the data controller to fulfill its legal obligation”, if you prefer to share your identity (date of birth) data optionally, based on the legal reason of “being mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person”,
• In cases where the product you are looking for among our products is not in our stock and you want to be notified when the product you want is in stock, we will provide you with the product code information and your customer transaction data (body size and shoe size for the product you have requested) that you have submitted together with your request, based on the legal grounds that "data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person" and "processing of personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or execution of a contract".
• Offering you special opportunities and offers according to your site membership and shopping, creating general or personalized campaigns, advantages, promotions, advertisements, organizing campaigns, competitions, raffles and other events, segmentation, profiling, reporting, marketing and analysis studies, performing advertisements and marketing/communication activities (notifications on the Site, pop-up display, personalized offers, customization of user screens, surveys etc.) belonging to SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ on the Site or other third party environments , studies aimed at improving customer experience and strategic planning regarding operational processes, analysis and business development studies within the scope of identity (name and surname, gender), communication (e-mail address, mobile phone number, province, district), marketing approaches to notifications/surveys/offers/campaigns on the Site, habits, favorites, likes, behaviors, preferences, search movements, segments, past shopping, cookie records, cookie and advertising identifier/identity information, communication preferences, survey responses, demographic We process your personal information (such as personal information), transaction security, finance (payment methods/channels and preferences, bank information where the payment is made), customer transaction (purchase amount) and optionally your identity (date of birth) data if you share it, based on the legal ground of "explicit consent".
If you shop through Online Channels (as a Member or not);
• In case you shop through the Site as a member or without being a member, in order to carry out the shopping transaction and to ensure that the e-invoice/e-archive invoice related to your shopping is prepared and sent to you, to prepare the order, package it, prepare the delivery note, ship it, update the delivery information within the scope of fulfilling the requirements of the distance sales contract, to provide after-sales support services (such as repair, exchange, return, product review) in case your order can be delivered to you in our warehouses, we may request your identity (name and surname, signature), contact (e-mail address, telephone number, address), customer transaction (all kinds of information regarding the product you have purchased, shopping date, time, quantity, shopping content), transaction security (log records and IP address) data related to your shopping transaction, and also your financial (bank information and IBAN number) information if necessary for return transactions, based on the legal grounds of "processing personal data of the parties to the contract is necessary provided that it is directly related to the establishment or execution of a contract" and "it is mandatory for the data controller to fulfill its legal obligation".
• If you make a purchase through the Site as a member or without being a member, and you choose to participate in the satisfaction survey sent regarding the product you have purchased, we will collect your contact (e-mail address), customer transaction (information regarding the product you have purchased, shopping date, time, quantity, shopping content) and score data regarding the product you have purchased, based on the legal reason of "data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person" in order to measure your satisfaction.
• If the payment at the door option is used and a refund is required, we may use your identity (name and surname), financial (credit/bank card number, bank of the card, IBAN number) data on your credit/bank card based on the legal reason of "the necessity of processing personal data of the parties to the contract, provided that it is directly related to the establishment or execution of a contract".
• In case the shopping is done by credit/debit card, in order to collect the payment, we will need your financial data credit/debit card information (first 4 and last 4 digits, expiration date, points, bank that the card belongs to and card type information) and your IP address information in order to ensure transaction security, based on the legal reason of "the necessity of processing personal data of the parties to the contract provided that it is directly related to the establishment or execution of a contract".
• Order information consisting of your customer transaction data (order placed, date, time and amount, order content product information, order information such as payment method, order/gift note, reference number related to the order) and your contact (e-mail address) and customer transaction (order number) data in case you query your order using the order query screen, based on the legal reason of "the necessity of processing personal data of the parties to the contract provided that it is directly related to the establishment or performance of a contract",
• In case you make a purchase through the website that sells [Company Name] products, we may process your identity (name and surname), contact (e-mail address, delivery and invoice address), customer transaction (order details (product information, price, order date, order content)) data in order to ensure that the e-invoice/e-archive invoice related to your purchase is prepared and sent to you, to fulfill the requirements of the distance sales contract, to prepare the order, to pack it, to prepare the delivery note, to ship it, to update the delivery information, to deliver your order to you, based on the legal grounds that "the processing of personal data belonging to the parties to the contract is necessary provided that it is directly related to the establishment or execution of a contract" and "it is mandatory for the data controller to fulfill its legal obligation",
• We process your Site usage information in order to detect and correct technical/software errors and deficiencies encountered during your visit and use of the Site, based on the legal reason that "data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person".
If the purchased product is sent to a third party;
• In order to deliver the order to the relevant person and to provide after-sales support services (such as repair, replacement, return, product review) in the event that you send products to third parties, we process the address and identity (name and surname) data of the relevant person and the contact (e-mail address) data of the relevant person in the event that you purchase a gift card, based on the legal reason of "the necessity of processing personal data of the parties to the contract, provided that it is directly related to the establishment or execution of a contract". In this case, the responsibility for informing these person(s) or obtaining their explicit consent when necessary belongs to you as the person sharing this information.
• In case a product/gift is sent to you by a third party, we process your contact (address) and identity (name and surname) information in the address in order to deliver the order and provide after-sales support services (such as repair, replacement, return, product review), and your e-mail address information in case a gift card is sent to you, based on the legal grounds that "the processing of personal data of the parties to the contract is necessary, provided that it is directly related to the establishment or execution of a contract" and "the processing of data is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person".
SELİMİ INFORMATION TECHNOLOGIES LTD.CO. if you give permission for commercial communication through any channel;
• SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ, we process your identity (name and surname), contact (phone number, e-mail address) and transaction security (user ID, log records) information and your signature in case you perform your commercial communication permission transactions, based on the legal reason of "explicit consent", for the purposes of conducting commercial communication activities through the channels you choose (SMS, e-mail etc.) within the scope of general or special personalized campaigns, advantages, product and service promotions, survey studies regarding our services, presentation of customer satisfaction applications, promotions, advertisements, information, marketing activities conducted by [Company Name], and to convey our invitations regarding campaigns, competitions, draws, invitations and other events
• At any time you want and without giving any reason, you can (i) stop the relevant commercial communication by performing the action (rejection) specified in the commercial electronic messages we send and/or (ii) terminate your relevant membership by withdrawing your explicit consent for the Site membership, thus stopping the personal data processing processes based on explicit consent.
Legal Processes and Internal Activities
• To ensure the safety of you, [Company Name] and its employees and other third parties against any possible act, crime or behavior contrary to the legislation, to fulfill our obligations arising from the legislation and to fulfill our legal obligations towards authorized and authorized private or public institutions and organizations, to exercise all kinds of rights of lawsuit, response and objection against official institutions and organizations such as courts, enforcement offices and arbitration boards in disputes that may arise, to carry out negotiation and agreement processes regarding disputes, to be able to provide you with the necessary information in case you request information from us or apply within the scope of your legal rights, to prevent use contrary to the contract and legislation, to detect suspicious transactions and illegal uses, to be able to carry out cancellation transactions, to carry out internal audit and control, reporting, testing, development studies and studies and developments aimed at improving customer experience, to carry out strategic planning, analysis and business development studies regarding operational processes, your identity (name, surname, gender) data, optionally if you share your identity (date of birth), identity (signature and TR ID number) if transferred due to legal processes or included in documents sent by official authorities. Number, communication (phone number, e-mail address, address), legal proceedings (requests and complaints), your purchases, body size and shoe size information regarding the product you have purchased, order note, invoices, financial information (first 6 and last 4 digits of the credit/debit card, payment amount, bank information that the card belongs to, reference number), call center voice recordings, transaction security in case you make a transaction through the Site (log records, User ID, IP address, Facebook ID information that is necessarily transferred to us if you log in to the Site with your Facebook account), relevant legal transaction information and correspondence and file information regarding dispute processes, information and consent texts that you will approve in order to fulfill our obligations of proof arising from the Law and the records related to these based on the legal grounds of "data processing is mandatory for the establishment, exercise or protection of a right" and "it is mandatory for the data controller to fulfill its legal obligation",
• In terms of Online Visitors, we process your cookie records (navigation information, device information (ID) used and traffic data) and transaction security (log records, IP address) data regarding transactions performed on the Site in order to ensure information security and prevent malicious use, to conduct activities in accordance with the legislation, and to fulfill our other legal obligations towards authorized and authorized public institutions and organizations, based on the legal grounds that "it is mandatory for the data controller to fulfill its legal obligation" and "it is clearly foreseen in the laws".
How We Collect Your Personal Data
your personal data by automatic methods such as recording the purchases you make through the Site or the information you provide during your membership through the Site by SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ , our business partners or suppliers and your transactions through these channels, recording all kinds of purchases, collections, deliveries, transactions, survey filling, registration, behavioral movements and transactions on the Site in our systems, recording the requests and complaints you convey to us during mutual communication through our communication channels, via social media channels if you want to log in to the Site with your Facebook account, recording the conversations you have with the call center, and non-automatic methods such as recording the information/documents related to you received from official institutions, organizations and judicial/administrative authorities, recording the records regarding your return/review processes in the relevant documents.
Transfer of Your Personal Data
ySELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ, we transfer your personal data to third parties only for the purposes specified in this Text and in accordance with Articles 8 and 9 of the KVKK. In this context;
• We transfer your membership, orders or purchases to deliver the products you will purchase, to provide logistics services and after-sales support services, to resolve your requests and complaints and to contact you when necessary, to receive information technologies, marketing/advertisement/analysis activities or consultancy services that require expertise, etc. with business partners, suppliers and service providers located in the country (such as electronic messaging service providers, call centers, those collecting personal data through devices, marketing/advertisement/analysis service providers, database and server service providers, infrastructure maintenance and support and software licensing service providers, legal and financial consultancy service providers, e-invoice/e-archive invoice service providers, independent audit service providers, shipping/cargo/courier, archiving and warehouse service providers) and on the condition that it is used within the scope of the services provided by these companies for the purpose of performing the activities of SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ.
• BİLİŞİM TECHNOLOGIES LTD.ŞTİ products through the website where SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ products are sold , we do not transfer information regarding your order and the latest status of your order to the relevant website operators in order to fulfill our contractual obligations to the relevant website operators and to enable these operators to inform you about the status of your order.
• In order to fulfill our obligations to provide information, documents and other related obligations to authorized and authorized private or public institutions and organizations, judicial authorities and official institutions/organizations and to exercise our legal rights such as the right to sue and reply, we provide the information requested from us within the scope of the specified laws and secondary legislation to the following institutions and organizations based on our legal obligations:
• To the courts, enforcement and bankruptcy directorates in accordance with the Code of Civil Procedure No. 6100,
• Authorized law enforcement officers, Turkish Prosecutor's Offices and courts pursuant to the Criminal Procedure Code No. 5271,
• To the courts in accordance with the Administrative Procedure Law No. 2577,
• To the Personal Data Protection Authority in accordance with the Personal Data Protection Law No. 6698,
• To the Message Management System Inc. and the Ministry of Trade of the Republic of Turkey, in accordance with the Law No. 6563 on the Regulation of Electronic Commerce,
• In accordance with the Consumer Protection Law No. 6502, we can transfer your data to the Ministry of Trade of the Republic of Turkey, Consumer Courts and Consumer Arbitration Committees.
In addition, we may transfer your personal data to other relevant institutions and organizations and public institutions and organizations, in addition to those listed above, if requested, in order to fulfill our obligations arising from other legislation.
• We transfer this information to our suppliers from whom we receive consultancy services and to the payment institutions related to the relevant transaction, when necessary, for the purposes of monitoring and detecting suspicious transactions and preventing illegal transactions.
• We pass it on to our suppliers as part of our activities to increase the visitor traffic on the Site.
• If you make your payment by credit/debit card, we transfer your credit/debit card information to third parties providing the service, such as the relevant bank, electronic payment institution, etc., without it being recorded by SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ.
Transfer abroad:if you give your consent with an explicit consent text; SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ. transfers your identity, communication , customer transaction, finance, marketing, transaction security, legal transaction and visual and audio records data abroad due to the servers of our domestic/overseas suppliers located abroad and also your identity, communication, finance, transaction security, marketing, customer transaction and legal transaction data due to the servers of our supplier located abroad, in accordance with the conditions stipulated in Article 9 of the KVKK in order to receive product and service support in the fields of information technologies, marketing/analysis/segmentation/advertising activities or consultancy requiring expertise, etc.
Your Rights Under KVKKregarding your personal data processed by SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ in writing in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller or by using the registered electronic mail (KEP) address, secure electronic signature, mobile signature or your electronic mail address that you have previously notified SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ and is registered in our system, to the addresses below.
Data Controller: SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ
Website: www.patitracker.com
Adress: Ahmet Fetgeri Sok. Güneş Apt. No: 64/3 Teşvikiye Şişli İstanbul
I just can not figure out yet how to use it! Not a Tech person! I Love the Idea though!
Customer