Consumer Distance Selling Contract

1- Purpose and Subject
in accordance with the Law on Consumer Protection No. 6502 (“Law”) and Distance Contracts Regulation (“Regulation”) uyarınca, Satıcı’ya published in the Official Gazette dated 27.11.2014 and numbered 29188 , in order to inform the Buyer about the terms and conditions regarding the sale and delivery of products ordered electronically through the Seller’s website (“Website”) and to determine the mutual rights and obligations of the Parties. These rights and obligations shall apply to all products offered for sale by the Seller through the Website:

As a result, ordering a product offered for sale on the Website by the Buyer means accepting the entirety of this Agreement, which the Buyer was informed about before placing the order.

The Seller reserves the right to unilaterally change the provisions of this general Contract. However, the provisions of the Contract valid at the time the order is placed by the Buyer will apply to the relevant order.

“ Online Users Information Text”, “Terms of Service”, “Privacy Principles” and “Cookie Information Text” available on the Website .

2- Basic Characteristics of the Product/Products Subject to the Contract

Product Description	Piece	Unit Price	Subtotal (VAT included)
Shipping Amount
Total :

3- Information About the Seller

Title: SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ
Address: Ahmet Fetgeri Sok Güneş Apt. No:64/3 Teşvikiye İstanbul
Phone: +90(507)9484900 E-mail address: [email protected]
Product return address: Ahmet Fetgeri Sok Güneş Apt. No:64/3 Teşvikiye İstanbul

Article 5.10 of this Agreement shall apply to the Seller's submission of suggestions and/or complaints to the Buyer.

4- Information Regarding the Buyer

The information provided during the ordering phase constitutes the recipient's information. The recipient is responsible for correctly entering the legally required information (contact information, TR ID or tax number, etc.). Hereinafter, the recipient will be referred to as the "Recipient".

Name Surname / Title:
Recipient TR ID/Tax Number:
Delivery Address:
Phone:
Email :

4.1 Personal Information and Newsletter Subscription

All personal information shared with SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ is stored by SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ . No customer information is ever shared for advertising purposes. Within the framework of the Privacy of Personal Information, users can see which information they have shared and can easily change it through the system. All SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ regulations regarding privacy are clearly stated on the privacy page of the SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ website. SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ may use the age or purchase averages of users without including name or contact information for statistical purposes only.

5- General Provisions

5.1 Product Price

The sales prices in TL valid at the time the relevant order is placed by the Buyer are applied to the products on the Website. The sales prices of the products on the Website may be changed by the Seller from time to time. Such changes will not affect the order already placed by the Buyer. The sales prices stated on the Website are only valid for long-distance sales.

Value added tax (VAT) is included in the sales prices stated on the Website.

For detailed information on the products, Article 2 of this Agreement titled “Basic Characteristics of the Product/Products Subject to the Agreement” shall apply.

5.2 Shipping Fees and Rules

The sales prices stated on the Website do not include shipping costs; shipping costs will be added to the price of the purchased products. The shipping cost will be specified by the Buyer before the order is recorded.

The seller is responsible for selecting the products to be included in the campaigns and informing the customers. The buyer cannot claim rights regarding previous campaigns and/or promotions.

The products will be delivered within the period specified on the product page and on the Seller's website delivery times page. The Seller will deliver the order within a maximum of 30 days. If this period is exceeded, the order will be canceled if the Buyer wishes and the paid amount will be refunded to the account.

5.3 Product Basic Features

The Buyer may select one or more products from different categories on the Website.

The Seller may change the variety of products offered for sale on the Website at any time, especially due to reasons arising from its suppliers. Such changes will not affect the order already placed by the Buyer.The products offered for sale on the Website comply with current Turkish legislation.

For detailed information on the products, Article 2 of this Agreement titled “Basic Characteristics of the Product/Products Subject to the Agreement” shall apply.

5.4 Product Stock Information

Special offers, promotions, campaigns or discounts will be valid on the specified dates and/or until stocks run out. The Seller has the authority to cancel orders in possible cases such as violation of system rules and system errors regarding special rights such as points and discounts given on the Website. No request can be made from the Seller in this regard.

Product stock information is notified to the Buyer at the time the order is placed. This notification may exceptionally contain errors or changes due to technical reasons. For whatever reason, the Seller has the authority to cancel the order and in cases where some or all of the products are out of stock, the Seller shall notify the Buyer within at least 3 (three) days after the order is placed of when the products will be supplied or that the order has been cancelled in whole or in part.

The Website is planned to serve the individual user, that is, the end consumer. For this reason, there may be purchase restrictions on some products on the site. These restrictions are made to protect the rights of our end consumers.

If you want to place a bulk order, you can send an e-mail to [email protected] and get a response within 5 (five) days.

From time to time, packaging is renewed on the website and in stores, provided that the content and purpose of the product remain the same. For this reason, there may be only some visual differences between the packaging displayed on the website during the order and the packaging designs sent to the customer. These differences cannot be returned or exchanged after the expiration of the right of withdrawal period.

5.5 Order

Placing an order by the Buyer means accepting the "Product Return Policy", "Privacy Policy" and "Cookie Information Text" texts on the Website, and all orders are processed in accordance with the above-mentioned texts.

Before confirming the order, the Buyer may verify the details of the final order and correct any inaccuracies.

This Agreement is concluded when the Buyer confirms his/her order by clicking on the “Confirm your payment” or “Confirm your cart” tab. It is assumed that the Buyer knows the content and terms of the order he/she confirms and especially this Agreement, that the payment obligation will arise at the moment he/she confirms his/her order and the price, volume/weight, basic features, number and delivery conditions of the products he/she orders. The order in question will be confirmed by sending an e-mail to the e-mail address provided by the Buyer. The Seller recommends that this confirmation e-mail be stored in a physical or electronic environment. In the event of a problem in accessing the Buyer’s e-mail address or if this confirmation e-mail cannot be received, the Wrapper shall not be liable. In such a case, the confirmed order shall be deemed valid, except for the cancellation of the order by the Seller due to legal reasons. For the avoidance of doubt, the Buyer reserves the right of withdrawal specified in Article 6 of this Agreement.

For the delivery of the contractual product to the Buyer, it is required that the preliminary information form and this Contract have been electronically executed/approved by the Buyer and the entire sales price has been paid by the Buyer. If for any reason the entire or partial payment of the product price is not made or is cancelled in bank records or if any fraudulent transaction or attempt thereof is detected in the use of the Website, the Seller shall be deemed to have been relieved of the obligation to fulfill the order and deliver the order.

5.6 Payment

Payments are made via credit card, bank card or money order/EFT. No other payment method is accepted. The Buyer accepts and declares that he/she has all the necessary legal permissions/status for the methods he/she prefers to make payment.

SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ works with a reliable third party company for payment. The security of all payments made through SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ is the responsibility of the third party company. SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ cannot be held responsible for malicious software originating from users' own computers . SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ will provide all possible means for users' card security. The communication between the SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ website and the user's computer will be encrypted with an SSL certificate, and its security will be increased with the HTTPS protocol. SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ guarantees to the buyer that the company providing the payment method is licensed by the BDDK.

During payment, credit card or bank card information is stored by the payment company that SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ works with. In payments made by credit card, the user makes the payment with 3D secure password. In this case, users are responsible for the security of their own passwords.

5.8 Delivery

SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ will deliver the products specified by the Buyer in Article 2 of this Agreement to the cargo service within the period it commits to the order given by the Buyer; at least 2 (two) business days and at most 5 (five) business days from the date the order reaches it. The delivery period will not exceed 30 days in any case and SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ is not responsible for any problems arising from the cargo service.

If the Seller cannot deliver the product within the specified time due to force majeure, the Seller is obliged to notify the Buyer of the situation within at least 3 (three) days. In this case, the Buyer may exercise one of the following rights: cancellation of the order and refund of the order price and/or replacement of the contractual product with a similar one, if any, and/or postponement of the delivery period until the impeding situation is eliminated.

5.9 Force Majeure

SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ cannot be held responsible in case of partial or complete breach of the contract arising from force majeure. Force majeure includes events and situations beyond control. SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ will assist its customers with its own consent, although it cannot be held responsible for its contractual obligations in the circumstances arising from force majeure.

5.10 Product Images

LTD.ŞTİ are representative. It does not mean that the images used on the site will be sent. SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ sends the current versions of the products selected at the order stage. The images of the products to be sent may be on the SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ website, but the Seller cannot be held responsible if the manufacturer changes the packaging of these products.

5.11 Defective Products

The buyer or third parties receiving the order must check the product boxes and packaging as well as the external appearance of the product at the time of delivery.

If the product box is open, damaged or has liquid stains on it, if there is an abnormal condition in the products (missing or broken/damaged products) or if the wrong product has been delivered, the Buyer or the third party who receives the order has the right not to accept the cargo, to have the cargo officer draw up a report and to reject the cargo.

Shipments sent without Customer Relations approval are the responsibility of the Buyer.

The product/products in question and the Buyer's request will be reviewed and a return will be made to the Buyer. If the Buyer's request is found to be justified, the payments for the returned product will be returned to the Buyer in a single transaction within 30 days, in accordance with the payment method used when making the purchase.

If the value of the goods decreases or return becomes impossible due to a reason caused by the Buyer's fault, the Buyer is obliged to compensate the Seller for damages to the extent of his fault.

For the return and exchange procedure, Article 6 of this Agreement titled “Right of Withdrawal – Return Procedure” will apply.

5.10 Suggestions and Complaints

For all questions, complaints and recommendations regarding the products offered for sale through the Seller's Website and the use of the products, please contact SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ Customer Services at +90(507)9484900. can be reached by phone at .

5.11 Access to the Service

SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ is designed to operate 24/7. However, due to many reasons, SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ's operation may be interrupted. Due to server-based problems, software errors, internet problems and force majeure reasons, there may be short-term interruptions in accessing the SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ website. SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ generally performs website maintenance and repair work between 01:00-06:00 at night. However, it reserves the right to change the maintenance and repair hours.

6- Right of Withdrawal – Return Procedure

The Buyer may exercise the right of withdrawal regarding the products he/she has purchased, without giving any reason and/or paying any penalty, within 14 (fourteen) days from the date of receipt of the product or from the date of delivery to the third party to whom the product was sent. Again, the Buyer may exercise the right of withdrawal until the delivery of the relevant product to the Buyer.

In order to make your request, you must create a return form for the order you wish to return on the Website within 14 (fourteen) days and attach a photo of the product to the form.

In order to make your request, you must create a return form for the order you wish to return on the Website within 14 (fourteen) days and attach a photo of the product to the form.

After completing the Return Form and adding the photo, the Buyer's request will reach the Seller's Internet Customer Relations Team. The Seller's Internet Customer Relations Team will respond to the request within a maximum of 5 (five) business days. In the event that the Buyer exercises his right of withdrawal and the goods are returned with a carrier other than the one specified, including the Seller's contracted cargo company, the return costs will be covered by the Buyer.

When the Cargo Person comes to collect the product from the Buyer, the Buyer must fill in the return field on the order information slip that replaces the delivery note. This is a procedure that must be done in accordance with e-commerce laws.

Products must be returned in their original packaging and undamaged, together with the SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ Order Information Receipt (which replaces the delivery note). Gifts and accessories delivered with the product must also be sent together with the return.

Shipments sent without approval from SELİMİ BİLİŞİM TECHNOLOGIES LTD.ŞTİ Customer Relations Team are the responsibility of the Buyer.

When the Buyer's return cargo is delivered to SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ, the Buyer will be informed by the Seller via SMS that "the delivery of the products requested to be returned has been made". In cases where the packaging of the products is not opened and they are sent as a gift and with all their accessories;

Product/products that are evaluated within the scope of the 14 (fourteen) day right of withdrawal will be directly returned and will be returned to the Buyer within 2 (two) - 10 (ten) business days in accordance with the payment method used by the Buyer when making the purchase.

In case the Buyer's request for return exceeds the legal limit of 14 (fourteen) days, if it is found that the Buyer's request is justified, the payments for the returned product will be refunded to the Buyer within 14 days in a single payment method in accordance with the payment method used by the Buyer when making the purchase.

Product return requests exceeding the 14 (fourteen) day withdrawal period can only be made if approved by E-commerce Customer Relations Management.

The Seller cannot be held responsible for any delays or disruptions arising from banks in the refund of the product price.

Returns will not be accepted except for contracted cargo companies specified in this Agreement.

If the Seller fails to pick up the goods via the contracted cargo company, the Buyer must send the goods back to the Seller within 14 days from the date of notification of exercising the right of withdrawal.

Procedure for Products with Expired Right of Withdrawal: In case of return or exchange requests that have exceeded 14 (fourteen) days from the date of delivery of the shipment, the cargo is the responsibility of the Buyer under all circumstances.

For the return/exchange transactions of products that have not been opened after delivery with protective elements such as packaging, tape, seal, package, etc., that are suitable for return in terms of health and hygiene, and that will not have an expiration date problem, the approval of e-commerce customer relations specialists is required.

When the Buyer wants to get support regarding the return, he/she can call SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ Customer Services at +90(507)9484900.

When the processes of the products whose right of withdrawal has expired are approved, their shipments can be made with a cargo company chosen by the Buyer or at special discounted cargo prices of contracted cargo companies for SELİMİ BİLİŞİM TEKNOLOJİLERİ LTD.ŞTİ. You can get information from our free customer service line to get support on this issue.

Complete List of Goods/Services for Which the Right of Withdrawal Cannot Be Used

• • Contracts for goods or services whose prices vary depending on fluctuations in financial markets and are beyond the control of the seller or provider.
• • Contracts for goods prepared in line with the consumer's wishes or personal needs.
• • Contracts for the delivery of goods that are perishable or subject to expiry.
• • Contracts regarding the delivery of goods whose protective elements such as packaging, tape, seal, package have been opened after delivery and whose return is not suitable for health and hygiene reasons.
• • Contracts concerning goods that are mixed with other products after delivery and cannot be separated due to their nature.
• •• Contracts regarding books, digital content and computer consumables presented in material form, if protective elements such as packaging, tape, seal, package are opened after delivery of the goods.
• • Contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under a subscription agreement.
• • Contracts that must be made on a specific date or period, regarding accommodation, transportation of goods, car rental, food and beverage supply and the evaluation of free time for entertainment or recreation purposes.
• • Contracts for services performed instantly in an electronic environment or for intangible goods delivered instantly to the consumer.
• • Contracts regarding services that begin to be performed with the consumer's approval before the expiration of the right of withdrawal..
• • Contracts regarding movable properties that are required to be registered and unmanned aerial vehicles that are required to be registered according to the Highway Traffic Law No. 2918 dated 13/10/1983.
• • Contracts regarding mobile phones, smart watches, tablets and computers delivered to the consumer.
• • Contracts concluded through live auctions.
• • Contracts regarding the installation or assembly of goods that are specified in the introduction and user manual to be installed or assembled by the seller or authorized service.

As explained above, the exercise of the right of withdrawal in cosmetic products is subject to the condition that the packaging of the product is unopened, undamaged and the product has not been used.

7- Default Event and Legal Consequences

The Buyer accepts, declares and undertakes that if the Buyer defaults in the payment transactions made by credit card, he/she will pay interest within the framework of the credit card agreement between the cardholder and the bank and will be liable to the bank. In this case, the relevant bank may resort to legal means; may demand the expenses and attorney fees that will arise from the Buyer and in any case, if the Buyer defaults due to his/her debt, the Buyer accepts, declares and undertakes that he/she will pay the loss and damage suffered by the Seller due to the delayed payment of the debt.

8- Applicable Law and Dispute Resolution Venue

Turkish Law will be applied in the implementation and interpretation of this Agreement.

Since the order is approved electronically, the Buyer is deemed to have accepted all the articles in this contract. In case of a dispute arising from the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the place of residence of the Buyer or the Seller are authorized up to the value declared by the Ministry of Industry and Trade of the Republic of Turkey every December. In commercial transactions that are not within the scope of the Law No. 6502 on the Protection of Consumers, the Istanbul Central Çağlayan Courts and the Enforcement Offices will have jurisdiction and authority.

With this document, the Buyer accepts and declares that he/she has been informed about all the issues in Article 5 of the Regulation and that he/she has approved the order and is aware that he/she will be under the obligation to pay. The Buyer accepts and declares that by concluding this Agreement electronically, he/she has obtained information about the product/products and himself/herself and has confirmed the accuracy of this information.

9- Entry into force

The Buyer is deemed to have accepted all the terms of this agreement when he/she makes the payment for the order placed on the Site. The Seller is obliged to make the necessary software arrangements to receive confirmation that this agreement has been read and accepted by the Buyer on the site before the order is placed.